Comments on: AT&T Vying For ‘Worst Company Ever’ Award

By: guest

guest — Fri, 29 Jul 2011 03:28:00 +0000

?????

By: Techsmart07

Techsmart07 — Fri, 29 Jul 2011 02:28:00 +0000

1) what joe blow said.
2) I don’t have any problems with dell. I had a desktop and laptop with them. In 5 years, I had 1 problem, and they had a replacement part sent out same day I called, even with an expired warranty. Maybe I got the cool representative, but they are okay by me as of right now.

By: Pr1mu55ucks

Pr1mu55ucks — Wed, 27 Jul 2011 21:34:00 +0000

I don’t have any problems with at&t. I actually have better service than I’ve had with Verizon, Sprint, and T-Mobile. Never been charged for anything I didn’t receive. Weird… But those stories do suck… Now I’m afraid of the day to come where I might think about moving on from AT&T and going with a different company…

By: AT&T worst company ever

AT&T worst company ever — Wed, 09 Mar 2011 16:21:00 +0000

A good friend of mine who i worked with at AT&T for years just got called into the office and fired after working their for 35 years for going to his wifes funeral i know this is hard to beleive but sad to say for AT&T this is a true story. Even worse than that this story is just the tip of the iceberg never in the history of the world this evil company just needs to go away far away. The same good old AT&T was charging my mother 300 dollars a month for her cell phone when is should have been 39 dollars a month after about 3 months of this my mom said something to me about it. I got ahold of them and ever who set up the account had her roaming no matter who she call are who called her. And like always AT&T just can’t do the right thing by it’s customers they did not even offer up a rebate after i ask for it i was told we would get a check in the mail for about 800 dollars still waiting for that check and that was years ago. Hope it made AT&T feel good to screw a 80 old woman out of her money.

By: Bruce

Bruce — Wed, 09 Feb 2011 23:56:00 +0000

Please file appropriate complaints with appropriate regulatory agencies. Only then might things change with this horrid company. This is the worst company ever.

By: dantynan

dantynan — Tue, 08 Feb 2011 16:45:00 +0000

it gets worse: at&t ceo randall stephenson is sleeping with your mom. and he is one kinkyass sob.

By: BeyondUpset

BeyondUpset — Tue, 08 Feb 2011 01:58:00 +0000

AT&T really is the worst company I have ever come across. If I could go back in time, I would chose never to do business with them. They overcharged me on every single bill, requiring me to call to get money credited to my account every single time. Every month I was told it would be corrected only to open my next month’s bill to the same exact problem. I was told numerous times that e-mails, yes e-mails, were being sent to the supervisor about my problem, with no response and that there was nothing else I could do. This is the worst experience I have ever had with any company, not just companies regarding phone and internet services. I truly hope that those in charge will realize that changes need to be made within their company and that people cannot be treated this way.

By: Blue123

Blue123 — Sat, 18 Dec 2010 03:21:00 +0000

I feel you 100%! With all of the things we are required to do and say on a call, it is a absolutely ridiculous! They could care less about us! But what these shit-for-brains upper managment don’t understand ( I guess their college degrees didn’t teach them) is that happy employees=even happier customers! Duh! LOL.

By: Blue123

Blue123 — Sat, 18 Dec 2010 03:11:00 +0000

I started this job 9 years ago when it was AT&T Wireless. AT&T Wireless was an awesome company to work for! They valued their employees and made you feel like you were really a part of the team with incentives, quarter and annual bonuses and top notch medical coverage. Then the huge system crash caused this awesome company to go under, Cingular/SBC bought AT&T Wireless and everthing CHANGED! All this company cares about is the bottom line and numbers! They screw their employees out of incnetives, promotions and now recently medical, dental and vision benefits have been cut with extremely high deductibles. I went on maternity leave a year ago and had a c section, which most companies cover for 8 weeks. Not AT&T!! They would only pay me for 6 weeks even though my doctor dicussed (over the phone) that I was not medically ready to come back! They screw the customers BIG time, let me tell you! I’m in customer service and I can’t ell you how many times I’ve had to credit someone’s account. For a feature they never asked for or “hidden” fees! This company preaches to “value” the customer but believe me, they do not! Management I horrible and as of recently the attrition rate has hit the roof because people are fed up of this company. Oh and the icing on the cake is that AT&T/Cingular has shipped quality, warranty exchange , RM and countless other departments overseas to India and phillipines! I’m sorry but I can’t understand a damn thing they say half the time! Needless to say I’m a disgruntled employee working for a sucky company.

By: Anitamkitchen

Anitamkitchen — Tue, 23 Nov 2010 12:01:00 +0000

AGREED….AT&T by FAR the worst company out there. I had an iphone and had to move out to the middle of AZ for a job. I didn’t have service 85% of the time and forget data which they made me pay. After 4 months of paying $110.00 a month for something I wasn’t getting 85% of the time and calling them 15 times to see if they would waive the cancellation fee I was pretty much forced to canceled my policy. Then they kept sending me the cancellation bill so I paid it and disputed the cancellation fee with my credit card. My credit card called them and determined that I was in the right and refunded my money. I thought I was forever finished with these fiends…then I get a bill in the mail. They charged me again for the cancellation fee and are threatening to put it on my credit score. I called them and they couldn’t give a crap that I already paid it and my credit card disputed the charge. THAT IS UNETHICAL! I have proof I paid for the charge and they put it back on my bill and are planning on hitting my credit. I will not, for as long as I live go back to AT&T…this has sealed the determination to not pay them another cent. Nor my family and I”m spreading the word to friends and relatives.